Privacy Policy

Effective Date: May 9, 2025

Magic Mountain Chimney

https://www.magicmountainchimney.com

At Magic Mountain Chimney (“we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal data, including information gathered through our website, communications, and text messaging services. By using our website or subscribing to communications, you agree to the practices outlined here.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, service address, and any other details submitted through our forms, emails, or phone communication.
Non-Personal Information: IP address, browser type, and pages visited (collected via cookies or analytics tools).
Text Messaging Data: If you opt into SMS/text messaging from us, we collect your mobile number, message content, and your opt-in consent data.

How We Use Your Information

We use the collected information to:

Respond to service inquiries or schedule appointments
Deliver chimney-related services efficiently
Improve website performance and customer experience
Send updates, offers, or promotions (only with consent)
Send important notifications or reminders via SMS (only if opted in)
Communicate with you for support and follow-up

Text Messaging Policy

If you opt in to receive text messages from Magic Mountain Chimney:

Your mobile number and consent are securely stored.
Messages may include appointment reminders, service updates, and promotional offers.
You can opt out anytime by replying “STOP” to any message. Upon opting out, no further messages will be sent.

Data Sharing

We do not sell or rent your personal information. We only share data with trusted service providers as needed for:

Scheduling and dispatching appointments
Web hosting and technical support
Secure communications and backups

Opt-in data for text messaging is never shared for marketing purposes and is only used for direct communication with you.

Cookies and Analytics

Our website uses cookies and third-party tools like Google Analytics to help us understand site usage and enhance your browsing experience. You may manage or disable cookies through your browser settings.

Data Security

We take reasonable and industry-standard measures to secure your information, including encryption, access restrictions, and ongoing system monitoring. However, please note that no digital platform is 100% secure.

Your Rights

You may:

Request access to your data
Ask for corrections or deletions
Withdraw consent for marketing communications

To make such requests, contact us using the details below.

Children’s Privacy

Our website and services are not directed to individuals under 13. We do not knowingly collect data from children.

Terms of Use

By using this site, you agree to:

Use the website for lawful purposes only
Avoid interfering with site functionality or security
Provide accurate and truthful information

All content is the property of Magic Mountain Chimney and may not be reused or copied without written permission.

Service Availability Disclaimer

All services described on the website are subject to change without prior notice. Magic Mountain Chimney reserves the right to update, modify, or discontinue any service offering at its discretion.

Opting Out

You have the right to opt out of receiving text messages from Magic Mountain Chimney at any time. To stop receiving messages, simply reply “STOP” to any text you receive from us. Once you opt out, we will immediately stop sending you messages.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. If significant changes are made, we will notify you via text message. Any updates will be effective as soon as they are posted.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Magic Mountain Chimney
210 Pennsylvania Ave.,
Westminster, Maryland 21157
📧 thanya@magicmountainchimney.com
📞 301-695-6991
🌐 www.magicmountainchimney.com